3. Types of Personal Information We Collect and How We Use It
The types of Personal Information we may collect (directly from you or from Third-party sources) and our privacy practices depend on the nature of the relationship you have with R-Tech and the requirements of applicable law. Some of the ways that R-Tech may collect Personal Information include: you may provide Personal Information directly to R-Tech through interacting with the Services, participate in Services feedback, questionnaires, surveys, or contests or participating in forums discussions, and requesting Services, or information; and as you navigate the Services, certain passive information may also be collected about your visit, including through Cookies and similar technologies as described below. Primary goals in collecting information are to provide and improve our Services, to administer your use of the Services and to enable you to enjoy and easily navigate our Services. We endeavor to collect only that information that is relevant for the purposes of Processing. Below are the ways we collect Personal Information and how we use it.
3.1. Types of Personal Information We Collect
R-Tech collects Personal Information regarding its current, prospective, and former clients, customers, users, visitors, and guests (collectively “Individuals”).
3.1.1. Information Collected from Third-parties when Installing and Using the Applications
3.1.2. Information Collected Directly from You
When you use the services or engage in certain activities, such as Registering for an Account with our applications, responding to surveys, requesting services or information, or contacting us directly, we may ask you to provide some or all of the following types of information. Registering for an Account. When you create an account in our Services, we may ask you to submit Personal Information such as your name, email address, user name, password and profile information (such as profile photo). Communications with Us. We may collect Personal Information from you such as email address, phone number or mailing address when you choose to request information about our Services, request to receive customer or technical support, or otherwise communicate with us. User Reviews. From time to time, you may share your comments about our applications and provide certain information that may include Personal Information. All information collected from your participation in such reviews is provided by you voluntarily. We may use such information to improve our products, Sites and/or Services and in any manner consistent with the policies provided herein. Fan Pages, Forums, and Posting on the Site. R-Tech may offer publicly accessible fan pages, blogs, private messages or community forums. You should be aware that when you disclose information about yourself on R-Tech’ fan pages, blogs, private messages, and community forums, the Site will collect the information you provide in such submissions, including any Personal Information. If you choose to submit content to any public area of the Site, such content will be considered public and will not be subject to the privacy protections set forth herein. Registration for Contests. Occasionally, R-Tech may run contests. We ask those who enter the contests to provide contact information (e.g., an e-mail address). If you participate in a contest, your contact information may be used to reach you about the contest and for other promotional, marketing and business purposes. All contest entry forms will provide a way for participants to opt out of any communications that are not related to awarding prizes.
3.1.3. Automated Data Collection
We or the Service Providers acting on our behalf, such as Google Analytics, may store log files and use tracking technologies such as Cookies, web beacons and/or tracking pixels. We may collect certain information automatically by using such technologies through our Services or other methods of web analysis, such as your Internet protocol (IP) address, cookie identifiers, mobile advertising identifiers, your mobile device’s identifiers like your Identifier For Advertising (IDFA), Advertising ID, the type of computer or mobile device you are using, your device's operating system, version, model, hardware type and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type and language, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services and other actions taken through use of the Services such as preferences. In some cases, we will connect this information with your social network ID, Device ID, or Advertising ID. For more information on the tracking technologies, please refer to Section 3.3.
3.1.4. Information Submitted Via Services
You agree that R-Tech is free to use the content of any communications you submit via the Services, including any ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing, manufacturing and/or marketing the Services. R-Tech will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) we first send notice to you that the materials or other information you submit to a particular part of a Service will be published or otherwise used with your name on it; or (c) we are required to do so by law.
3.1.5. Ad Networks
R-Tech may feature advertising within the Services. The advertisers may collect and use information about you such as: performance and application contextual data like your session activity; aggregated and/or de-identified information that is not intended to specifically identify a user; and technical information such as device identifier, Advertising ID, and IP address. Ad Networks may use this information to provide interest-based or targeted advertisements to you.
3.1.6. Social Media Widgets
3.2. How We Use Your Information
Our primary goals of using the information that we collect and store are to provide a better user experience, provide the Services to you, improve the Services, contact you, conduct marketing and research activities and create reports for internal use. We store information on servers located in the United States via Amazon Web Services and may store information on servers, cloud technologies and equipment in other countries. We collect, store, use and process Personal Information for a variety of business purposes, including:
3.2.1. Provide Services or Information Requeste
R-Tech may use information about you to fulfill requests for Services, including: to operate, improve and optimize our applications and other Services; to create user accounts and allow users to benefit our applications; to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience; to provide access to certain areas, functionalities and features of our Services; to notify you about in-app updates, new products or promotional offers; to send related information, including confirmations, technical notices, updates, and security alerts and support and administrative messages; to enable users to communicate with each other in applications or on our social media accounts; to respond to your comments and inquiries and provide customer support services; to prevent potentially prohibited or illegal activities and protect of our users; to measure interest in our Services; to ensure internal quality control; and to verify Individual identity.
3.2.2. Inform You about Our Applications, Products and Services
R-Tech may use Personal Information to provide you with materials about offers, products and Services that may be of interest, including new apps, content or Services. R-Tech may provide you with these materials by in-app offers, push notification, Facebook notification, online or offline marketing or email, as permitted by applicable law, including: to deliver advertising and marketing and promotional information to you; to tailor content, advertisements and offers; to notify you about products and services or upcoming special offers/events that may be interest of you; and to notify you about rewards, surveys, contests or other promotional activities or events sponsored or managed by us or our Business Partners. You can opt out at any time from receiving the such materials by clicking on the opt out link provided in all marketing mailings, by turning off notifications from mobile device or SNS settings or by sending an e-mail to firstname.lastname@example.org without incurring any costs.
3.2.3. Send Push Notifications
R-Tech may occasionally use push notifications through R-Tech’ mobile applications to send you updates, and other Services-related notifications that may be important to you. You may at any time opt out from receiving these types of communications by turning them off at the device level through your settings.
3.2.4. Use Anonymous and Aggregated Information
We may use Personal Information and other information about you to create anonymized and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Services or other analyses we create. Anonymized and aggregated information is used for several functions, including the measurement of visitors’ interest in and use of various portions or features of the Services. Anonymized or aggregated information is not Personal Information, and we may use such information in a number of ways, including research, internal analysis, Analytics and any other legally permissible purposes. We may share this information within R-Tech and with Third Parties for our or their purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.
3.2.5. Provide Services via Mobile Devices
From time to time, we may provide Services that are specifically designed to be compatible and used on mobile devices. We will collect certain information that your mobile device sends when you use such Services, like a device identifier, user settings, location information, mobile carrier and the operating system of your device. Mobile versions of our Applications may require that users log in with an account. In such cases, information about use of mobile versions of our Applications may be associated with accounts.
3.3. Cookies, Pixel Tags, Web Beacons, Analytics Information and Interest-based or Targeted Advertising
3.3.1. Our uses of such Technologies fall into the following general categories.
3.3.2. Opting Out of Cookie Tracking
You can set your web browser to warn you about attempts to place Cookies on your computer or limit the type of Cookies you allow. Flash Cookies operate differently than browser Cookies, and cookie management tools available in a web browser may not remove flash Cookies. Please be advised that if you disable Cookies, you may lose some of the features and functionality of our Services because the Cookies are necessary to track and enhance your user activities.
3.4. Third-party Websites, Social Media Platforms and Software Development Kits
The Site may contain links to other websites, and other websites may reference or link to our Site or other Services. These other domains and websites are not controlled by us, and we do not endorse, screen or approve and are not responsible for the privacy practices or content of such other websites or applications. We encourage our users to read the privacy policies of each and every website and application with which they interact. You visit these other websites or applications at your own risk. R-Tech’ Services may include publicly accessible blogs, community forums or private messaging features. The Site and our other Services may also contain links and interactive features with various social media platforms (e.g., widgets). If you already use these platforms, their Cookies may be set on your device when using our Site or other Services. You should be aware that Personal Information that you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when you interact with a social media platform, and by using such services, you assume the risk that the Personal Information you provided may be viewed and used by Third Parties for any number of purposes.
3.5. Third-party Payment Processing
We may sell Virtual Items or Merchandise through our Services. When you make purchases through the Services, we process your payments through a Third-party application, including the Apple App Store, Google Play App Store, Amazon App Store (together with any similar applications, “App Stores”) and Social Networking Sites (“SNS”) such as Facebook. The Third-party application may collect certain financial information from you to process a payment on behalf of R-Tech, including your name, email address, address and other billing information. App Stores do not share this information they collect from you with us.
4. How We May Disclose Your Information
4.1. Third-party Websites, Social Media Platforms, and Software Development Kits
5. International Transfer
6. Opt Out (Right to Restrict Processing)
You have the right to opt out of certain uses and disclosures of your Personal Information. When you have consented to R-Tech’ processing of your Personal Information or Sensitive Personal Information, you may withdraw that consent at any time and opt out to further Processing by opening an in-app support ticket or, alternatively, by contacting email@example.com. Even if you opt out, we may still collect and use anonymized, non-Personal Information regarding your activities on our Services. Please also note that certain records, for example, those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Service, we may not be able to delete it. Email Communications If you receive an unwanted email from us, you can use the unsubscribe link at the bottom of the email to opt out of receiving future emails. We will process your request within a reasonable time after receipt. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. Mobile Devices R-Tech may occasionally send you push notifications through our mobile applications with updates, notices that may be of interest to you. You may at any time opt out from receiving these types of communications by changing the settings on your mobile device. R-Tech may also collect location-based information if you use our mobile applications. You can opt out of this collection by changing the settings on your mobile device. Cookies and Interest-based or Targeted Advertising As noted, you may stop or restrict the placement of Cookies on your computer or remove them from your browser by adjusting your web browser preferences. To learn more about and manage flash Cookies, visit the Adobe Website and make changes at the Global Privacy Settings Panel. The online advertising industry also provides websites from which you may opt out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these and also learn more about targeted advertising and consumer choice and privacy at Network Advertising Initiative Consumer Opt-Out Page or Your Online Choices and Digital Advertising Alliance Opt-Out Page for U.S.-based advertising. You can also choose not to be included in Google Analytics here. Please note that these opt out tools are provided by Third Parties, and R-Tech does not operate or control these tools or the choices that advertisers and others provide through these tools. On mobile devices, you can reset the Advertising Identifier (like an IDFA) from your mobile device’s settings page, which will prevent continued use of existing behavioral data tied to the previous Advertising Identifier. Furthermore, depending on the platform provider (such as Apple or Google), you may be able to download apps, such as the Digital Advertising Alliance’s “AppChoices” app, that provide you with control regarding the collection and use of cross-app data for tailored advertising. Like the opt out tools mentioned for web, these opt out tools are provided by Third Parties, and R-Tech does not operate or control these tools or the choices that advertisers and others provide through these tools. To be clear, whether you are using our opt out or an online industry opt out, these cookie-based opt outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your computer browser, that opt out will not be effective on your mobile device.
7. Rights of Access, Rectification, Erasure, and Restriction
8. Data Retention
9. Security of Your Information
The Personal Information that you provide to R-Tech is stored on servers that are located in secured facilities and protected by protocols and procedures designed to ensure industry-standard security of such information, such as firewalls and data encryption. However, no server, computer or communications network or system or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while R-Tech strives to protect your information, R-Tech cannot ensure or warrant the security of any information you transmit to R-Tech or through the Services. By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security privacy, and administrative issues related to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or sending an e-mail to you or via push notification.
10. Children’s Privacy
The Services are not directed to children under 13, and R-Tech does not knowingly collect Personally Identifiable Information from children under 13. If you are a parent or legal guardian of a child under the age of 13 (or under 16 in certain jurisdictions in the European Union) who uses our applications, please contact us at firstname.lastname@example.org. We will delete your child’s Personal Information if we are able to identify your child unless you provide us with your verifiable consent for your child to continue to use our applications.
11. Redress/Compliance and Accountability
13. California Privacy Rights
California law permits users who are California residents to request and obtain from us, once a year and free of charge, a list of the Third Parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those parties. R-Tech does not share Personal Information with Third Parties for their own marketing purposes.
14. Contact Info of Data Controller